Updated: January 2026

Maju44 Privacy Policy – Personal Data Protection for Malaysian Users

At maju44, your privacy is not merely a legal obligation — it is our moral responsibility to every user who entrusts their personal information to us. This policy explains honestly and clearly how we handle your data.

PDPA 2010 Compliant SSL 256-bit No Data Sales
TABLE OF CONTENTS
Introduction & Scope Data Collected How We Use Your Data Storage & Security Data Sharing User Rights (PDPA) Cookie Policy Contact Us

This Privacy Policy forms part of maju44's Terms & Conditions and is governed by Malaysia's Personal Data Protection Act 2010 (PDPA). By using the maju44 platform, you agree to the collection and use of your personal data as described in this policy.

1Introduction & Scope of Privacy Policy


Maju44 ("we", "platform", "maju44") is an online entertainment and betting platform operating in Malaysia. We understand how sensitive your personal information is and take data protection very seriously.

This Privacy Policy clearly and transparently explains how maju44 collects, stores, uses, and protects your personal information when you use our platform – whether through our website, mobile app, or any of our communication channels.

This policy applies to all registered maju44 users in Malaysia, including those who play online casino games, place bets on Malaysia Super League or EPL football, play slots, baccarat, badminton, lottery, and all other games offered by maju44.

We operate in full compliance with Malaysia Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. This means we only collect data that is strictly necessary, store it securely, and never sell it to third parties.

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. In the event of any conflict between other language versions and this Malay version, the Malay version shall prevail.

2Personal Data We Collect


Maju44 collects personal data only to the extent necessary to provide a safe, responsible, and high-quality service. The following are the categories of data we collect:

2.1 Data You Provide Directly

  • Identity Information: Full name as per MyKad, date of birth, gender, identification number (for KYC verification)
  • Contact Information: Malaysian phone number, email address, residential address
  • Account Eligibility: Username and password (stored in encrypted hash form)
  • Financial Information: Bank account or digital wallet details (Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay) used for deposits and withdrawals
  • Verification Documents: MyKad copy, bank statements, or other supporting documents for the KYC process

2.2 Automatically Collected Data

  • Technical Data: IP address, browser type and version, operating system, screen resolution, device type
  • Usage Data: Pages visited, session duration, in-platform actions, games played, bets placed
  • Location Data: Approximate location based on IP address (not precise GPS location)
  • Cookie Data: Session cookies, preference cookies, and analytics cookies (see Section 8)

2.3 Data from Third Parties

  • Verification information from payment service providers (Touch 'n Go, DuitNow, GrabPay, FPX)
  • Identity verification data from approved credit bureaus or verification agencies
  • Compliance information from international watchlists (for anti-money laundering purposes)
Data Category Example Required/Optional Retention Period
IdentityName, MyKad, Date of BirthMandatory7 years after account closure
RelationshipEmail, Phone No.MandatoryThroughout the active account period
FinancialBank Account No., TNGMandatory7 years (legal requirement)
TransactionsDeposit/withdrawal historyAutomatic7 years
TechnicalIP, Browser, DeviceAutomatic2 years
UsageGames, BettingAutomatic2 years

3How We Use Your Data


Maju44 uses your personal data responsibly and only for legitimate purposes. Here is a full explanation of why we need your data:

3.1 Service Provision

  • Creating and managing your user account on maju44
  • Processing deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX
  • Processing withdrawals to your bank account or digital wallet
  • Providing access to all games – casino, slots, baccarat, football, badminton, lottery
  • Resolving betting disputes and providing account statements

3.2 Security & Compliance

  • Verifying user identity through the KYC (Know Your Customer) process
  • Identifying and preventing fraud, money laundering, and illegal activities
  • Ensuring compliance with applicable Malaysian laws
  • Detecting and blocking access by individuals under 18 years of age
  • Meeting reporting requirements to the relevant authorities where necessary

3.3 Service Improvements

  • Analysing usage patterns to improve the user experience on the maju44 platform
  • Testing new features and optimising the platform based on user feedback
  • Providing better and more responsive customer support

3.4 Communication & Marketing

  • Sending important notifications related to your account, transactions, and security
  • Keeping you informed about maju44 promotions, bonuses, and special offers (with your consent)
  • Sending technical updates, platform maintenance notices, and policy changes

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any promotional email, or by contacting the maju44 support team.

4Legal Basis for Data Processing


In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), maju44 processes your personal data on the following legal bases:

  • Consent: You provided explicit consent at the time of registering your maju44 account
  • Performance of Contract: Data is necessary to deliver the services you request (deposit processing, withdrawals, game access)
  • Legal Obligation: We are required to retain certain records in compliance with Malaysian financial and anti-money laundering laws
  • Legitimate Interest: Using data to prevent fraud and ensure platform security is a legitimate interest of maju44

Maju44 will not process your data for any purpose not stated in this policy without obtaining fresh consent from you.

5Data Sharing with Third Parties


Maju44 never sells users' personal data to any party for commercial purposes. However, in the course of our operations, we may share certain information with the following parties within defined limits:

5.1 Payment Service Providers

Transaction information required to process your deposits and withdrawals is shared with payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and banks via FPX (Maybank2u, CIMB Clicks, and others).

5.2 Gaming Service Providers

Third-party game providers (such as live casino gaming companies and slots suppliers) receive only the minimum technical data required to run the games. They are bound by strict confidentiality agreements with maju44.

5.3 Legal Authorities

Maju44 will disclose personal data to Malaysian authorities where required by law, court order, or as part of a legitimate official investigation. We will notify users of such disclosure where permitted by law.

5.4 Anti-Fraud Agency

In cases suspected of involving fraud or money laundering, maju44 reserves the right to share relevant information with the appropriate financial crime prevention agencies.

Maju44 does NOT share user data with advertising companies, data brokers, or any third party for the purpose of marketing to our users on their behalf. Your data will not be used for targeted advertising by third parties.

6Data Storage & Security


Maju44 invests heavily in security infrastructure to ensure your data is always protected. The following are the technical and organisational measures we have in place:

6.1 Technical Measures

  • 256-bit SSL Encryption: All data transmitted between your device and maju44 servers is fully encrypted
  • Password Storage: Passwords are never stored in plain text – we use bcrypt hashing with a unique salt
  • Data-at-Rest Encryption: Sensitive data stored on our servers is encrypted with AES-256
  • Two-Factor Authentication (2FA): Available to all users as an additional layer of protection
  • Firewall & DDoS Protection: Multi-layered protection against cyberattacks
  • Regular Security Audits: Penetration testing and security audits are conducted periodically by independent firms

6.2 Organisational Measures

  • Access to users' personal data is restricted to staff who require it to perform their duties
  • All maju44 staff undergo regular data protection training
  • Strict internal policies govern how data is accessed, processed, and disposed of

6.3 Data Storage Location

Maju44 user data is stored on servers located in secure data centres. Where data needs to be transferred across borders, we ensure that protection equivalent to that required under Malaysia's PDPA is maintained.

While maju44 takes all reasonable steps to protect your data, no security system is 100% impenetrable. In the event of a data breach affecting users, we are committed to notifying all affected users within 72 hours.

7User Rights Under PDPA 2010


As a registered maju44 user in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Simply log in to your account and update your profile information.

Right to Erasure

You may request erasure of your data under certain circumstances — for example, after account closure and once the mandatory retention period has expired.

Right to Object

You may object to the processing of your data for marketing purposes at any time, without providing a reason.

Right to Data Portability

You have the right to receive the data you provided to us in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data while an investigation is in progress.

To exercise any of the rights above, please contact the maju44 Data Protection Officer at: privacy@maju44.bet. We will respond within 14 business days.

8Cookie Policy


Maju44 uses cookies – small text files stored in your browser – to enhance the user experience, maintain session security, and analyse platform usage. The following are the types of cookies we use:

Cookie Type Purpose Retention Period Can Be Rejected?
Required Login, session security, authentication Session / 30 days No – required for the platform to function
Analytics Understanding how users interact with the platform 2 years Yes – can be declined in settings
Options Remembering your language preference, theme, and user settings 1 year Yes – but this will affect your experience

You can manage your cookie settings through your web browser. However, blocking all cookies may affect the functionality of the maju44 platform. Third-party cookies from analytics providers are used solely for platform optimisation purposes and are not shared with advertisers.

9Third-Party Links & Services


The maju44 platform uses certain third-party services to provide specific functions, including:

  • Payment Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks – each has its own privacy policy governing the processing of your payments
  • Game Providers: Live casino and slots gaming companies that power games within the maju44 platform
  • Analytics Services: Analytics tools that help us understand platform performance (data is anonymised before transmission)

Maju44 is not responsible for the privacy practices of these third parties. We recommend reading the privacy policies of those providers separately.

10Child Protection


Maju44 does not knowingly collect personal data from individuals under the age of 18. The maju44 platform is exclusively for adults aged 18 and above.

Should we become aware that we have collected personal data from a minor, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered with maju44 should contact us immediately at privacy@maju44.bet.

11Amendments to the Privacy Policy


Maju44 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, business requirements, or industry best practices. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending email notifications to all registered users at least 14 days before changes take effect
  • Displaying clear notices within the maju44 platform regarding any changes made

Your continued use of the maju44 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date.

12Contact the Data Protection Officer


For any questions, concerns, or complaints regarding your privacy and personal data protection at maju44, please contact us through the following channels:

maju44 Data Protection Officer
Privacy Email: privacy@maju44.bet
Live Chat: Available 24/7 on the maju44 platform
General Support Email: support@maju44.bet
Response Time: Within 14 business days for privacy enquiries

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.

Current Privacy Policy Version
Version 3.2 – Effective from 1 January 2026. Updated for full compliance with PDPA 2010 and the latest data security standards.

Maju44's Privacy Commitment to You

More than just words – here's how we genuinely protect your privacy

PDPA 2010 – Full Compliance

Every aspect of how maju44 handles personal data is designed in accordance with Malaysia's Personal Data Protection Act 2010. This is not merely a box-ticking exercise — it is how we operate every single day.

Bank-Grade Encryption

Your data is protected with the same 256-bit AES SSL technology used by Malaysia's leading financial institutions. Your financial information — account numbers, TNG details, DuitNow — is never stored without encryption.

No Data Sales – An Absolute Guarantee

Maju44 has never sold and will never sell users' personal data. Your name, phone number, email, and financial information will not be transferred to data brokers or third-party advertisers.

Full Control in Your Hands

You can access, correct, or request deletion of your data at any time. Every marketing email includes an unsubscribe option. Real privacy control is in your hands.

Retain Only the Data You Need

Maju44 practices data minimisation – we retain data only for as long as required by law or necessary for service operations. Data that is no longer needed is securely deleted.

Rapid Incident Response

In the event of a data breach, maju44 is committed to notifying affected users within 72 hours and taking immediate action to minimise any impact.

Important Notice:

Gambling is for adults aged 18 and above only. Please play responsibly. For responsible gambling tools and more information, visit our Responsible Gaming maju44. This Privacy Policy is to be read together with the Terms & Conditions maju44.

🔒 🛡️ ✅

Your Privacy is Protected – Join maju44 with Confidence!

Register with maju44 today with complete confidence that your personal data is protected by the highest security standards and full compliance with Malaysia's PDPA 2010.

Deposit via Touch 'n Go, DuitNow, GrabPay, FPX & more. Safe & fast payments!

Bahasa Melayu