maju44's Commitment

Maju44 Responsible Gaming – Play Safe, Play Smart

Healthy entertainment starts with self-awareness. maju44 believes every user deserves a fun and safe betting experience – without it affecting your personal life, family, or finances.

Our Core Principles
🎯
Betting is entertainment, not a source of income
💰
Only bet money you can afford to lose
Set a time limit and stick to it
🚫
Don't chase losses — outcomes are always random
🤝
Seek help if you need it — there's no shame in that
Flexible Deposit Limits
24/7 Self-Exclusion
Mandatory Age Verification
Bahasa Melayu Support
No Credit Lending
INTRODUCTION

What Is Responsible Gaming and Why Does It Matter?


Responsible gaming means enjoying betting activities – whether slots, live casino, baccarat, EPL or Malaysia Super League football betting, badminton, or lottery – in a controlled, mindful way that does not negatively impact your life.

At maju44, we recognise that a small number of users may experience difficulty with self-control around gambling. This is a reality that exists across the online entertainment industry worldwide, including Malaysia. That is why we invest seriously in the tools, support, and policies that help users stay in control.

Healthy gambling is when it is treated as a form of entertainment – much like going to the cinema or a theme park – with a set budget and no pressure to recover losses. When gambling starts affecting your sleep, family relationships, work, or finances, it is time to seek help.

Maju44 goes beyond providing technical self-management tools – we also ensure every user has access to honest information about gambling risks and the help resources available in Malaysia.

Remember: All casino and slots games use an RNG (Random Number Generator) — no system or strategy can "guarantee" a win. Every round is completely independent and random.

~95%
maju44 users play within healthy limits without any self-control issues
RM 10
minimum deposit limit – you can set a lower limit based on your monthly budget
24/7
Our support team is available to assist you in Bahasa Melayu – including self-exclusion guidance and help referrals
maju44 Never offers loans or credit to users for betting purposes. Only bet with money you can afford to lose.

Maju44's Commitment to Responsible Gaming

Six concrete actions we take every day to protect our users

Age Verification Required

Every user who registers on maju44 goes through an age verification check. We require a valid MyKad and conduct third-party verification to ensure no individual under 18 can access the platform. This is non-negotiable — it is an absolute requirement.

Self-Managed Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your account. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period — this is intentional, designed to protect you from impulsive decisions.

Self-Exclusion

Users may choose to restrict access to their maju44 account for a selected period — 24 hours, 7 days, 30 days, 3 months, 6 months, or permanently. During the exclusion period, you will not receive any promotional communications from maju44.

Session Time Limit

Set a daily session time limit on maju44. Once the limit is reached, you will be automatically logged out and will need to wait until the following day to play again. Taking breaks leads to clearer, smarter decisions.

Monthly Activity Report

Every month, maju44 sends you a brief summary of your gambling activity – including total deposits, withdrawals, and the limits you have set. This helps you review your patterns and make more informed decisions about your betting activity.

Promotional Notification Controls

You can opt out of bonus and promotional notifications at any time. maju44 will not send any emails, SMS, or promotional notifications you haven't consented to. Full control over your communications stays with you.

Maju44 Self-Management Tools

Activate these control tools in your account at any time — free and instant

Deposit Limit

Set the maximum amount you can deposit per day, week, or month.

Set Limit
Loss Limit

Set your maximum loss limit. Once the limit is reached, you cannot place new bets until the reset period.

Set Limit
Account Break

Need a short break? Activate "Break" mode for anywhere between 24 hours and 30 days without fully closing your account.

Activate Break
Self-Exclusion

Block access to your account for an extended period – from 3 months up to permanent closure. Takes effect immediately.

Activate Now

maju44 Deposit Limit Schedule

Limit Duration Minimum Limit Maximum Limit Enforcement Period (Decrease) Enforcement Period (Increase)
DailyRM 10RM 10,000Immediately7 days
WeeklyRM 50RM 50,000Immediately7 days
MonthlyRM 100RM 150,000Immediately7 days

Limits can be set via the Account Settings page after logging in. Contact customer support for assistance.

KNOW THE SIGNS

Warning Signs of a Gambling Problem


Recognising the early warning signs is the most important first step. Gambling problems rarely appear overnight – they usually develop gradually. Check yourself if you identify with any of the following situations:

1

You continue playing even after setting a limit to stop, or constantly tell yourself "just one more round"

2

You chase losses – betting more in an attempt to recover money you have already lost

3

Gambling is starting to affect your sleep, family relationships, or work performance

4

You hide your betting activity or the amount you spend from your loved ones

5

You borrow money or use funds meant for daily necessities to gamble

6

You feel anxious or distressed when you can't play, or feel the need to gamble just to feel "normal"

7

You have tried to stop but were unable to, even after multiple attempts

If you recognise yourself in any of the situations above, this is not a sign of weakness – it is a sign of the courage to acknowledge and seek help. maju44 is here to support you.

How to Activate Self-Exclusion on maju44

1
Log in to your maju44 account

Go to Login page and enter your credentials. If you've forgotten your password, use the "Forgot Password" function.

2
Go to Account Settings

Click your profile icon in the top-right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.

3
Select Self-Exclusion Period

Choose a break that works for you: 24 hours, 7 days, 30 days, 3 months, 6 months, or Permanent Closure. You can also set a deposit limit or loss limit on the same page.

4
Confirm & Activate

Confirm your choice by entering your password. Self-exclusion takes effect immediately. A confirmation email will be sent to your registered address.

5
Or Contact Us Directly

If you're having difficulties, contact maju44 customer support via 24/7 live chat. Our team will help you activate self-exclusion within 5 minutes.

Test Your Gambling Habits

Answer these 5 short questions honestly to evaluate your own betting habits

1. How often do you play beyond the time or money limits you originally planned?

2. Have you ever chased your losses — betting more to try to win back money you've lost?

3. Has gambling ever caused conflict with your family, friends, or employer?

4. Have you ever used money set aside for other needs (bills, food, savings) to gamble?

5. How do you feel when you haven't been able to gamble for a few days?

FAQ – Responsible Gaming

Answers to the most frequently asked questions about responsible gaming at maju44

Yes, you can set or change your deposit limit at any time via the Account Settings page after logging in. Limits can be lowered immediately, but increasing a limit requires a 7-day waiting period as an added safeguard. This is designed specifically to prevent impulsive decisions during a gaming session.

Your actual cash balance (excluding bonus funds) remains secure throughout the self-exclusion period. Once the period ends, you may request a withdrawal or resume using the platform. For permanent exclusions, your balance will be returned after the KYC verification process is completed.

maju44 uses a monitoring system that identifies high-risk gaming patterns – such as sudden spikes in deposits, unusual playing hours, or loss-chasing behaviour. In such cases, our team may proactively reach out to the user to share information about the management tools available.

If you are concerned about a family member, you can reach out to the maju44 support team for guidance. We also recommend consulting the Department of Social Welfare Malaysia (JKM) or a qualified counsellor for professional support for you and your family.

Yes. When you activate self-exclusion on maju44, our system will block any registration attempts using the same details (name, MyKad, phone number, email). This is a serious safeguard and we do not take this responsibility lightly.

Currently, deposit and loss limits on maju44 apply to the entire platform. You can set an overall limit or choose to restrict access to specific game categories (e.g., slots only) through your account settings. Contact our support team for help configuring these restrictions.

Need Help? We're Here for You

Contact the maju44 support team or help organisations in Malaysia

Maju44 Live Chat

Our Bahasa Melayu-speaking support team is available 24 hours a day. Contact us for help setting limits or activating self-exclusion.

Support Email

Email support@maju44.bet for enquiries related to self-exclusion, account limits, or any responsible gaming assistance.

Department of Social Welfare (JKM)

JKM Malaysia provides counselling and support services for addiction-related issues. Visit the official JKM portal for more information.

Mental Health Helpline

Talian Kasih: 15999 (24 hours) – for emotional and crisis support. This line is free and confidential for all Malaysians.

A Message from the maju44 Team: Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with a gambling-related issue, don't wait for things to get worse. Reach out to us or the support organisations above today. You are not alone in this journey.
🛡️ 🎯 ✅

Play Smart, Play Safe with maju44

Enjoy over 1,000 games – slots, live casino, baccarat, football, badminton, and lottery – in a safe and responsible environment.

Deposit via Touch 'n Go, DuitNow, GrabPay, Boost, or FPX. Play within the limits you set for yourself.

18+ Only Flexible Deposit Limits 24/7 Self-Exclusion Bahasa Melayu Support
Bahasa Melayu